File A Claim

Please accept our condolences for your loss. We aim to make the claims process as efficient and expedient as possible.

Please note: The claims process varies for different types of products. Therefore, processing times will vary and it may be necessary for us to request additional information in order to process your claim.

For any policy, increase in coverage, or reinstated policy less than two years old, the claim will be subject to further review.

Complete the Proofs of Death – Claimant Statement Section A and D only. Please answer as accurately as possible. Printable claim form can be found here.

Required documentation in addition to Proofs of Death – Claimant Statement:

  • Certified Death Certificate indicating cause or manner of death (a copy of Death Certificate is allowed if your benefit amount is $15,000 or less)
  • Copy of obituary (if available)

If the manner of death is due to an accident or homicide, please also include the following:

  • Contact information for the investigating police department/officer (address, phone number, fax number, and email)
  • A copy of autopsy, toxicology, and police reports (if available)
  • Copy of newspaper article

Please mail the completed forms, Death Certificate indicating cause or manner of death, obituary (if available) and any other supporting documentation to:

Globe Life And Accident Insurance Company
Life Claims Division
PO Box 8076
McKinney, TX 75070

Once all the required documents are received, they will be reviewed and the claim will be processed. If the claim requires further investigation, additional documents may be requested and the claim will be processed after the investigation has been concluded.

Note: If your policy has been in force more than two years and your benefit amount is $15,000 or less, you can email or fax the required information to:

Email: claims@globe.life
Fax: (405) 270-1496

If you have questions or need assistance with filing your claim, please contact our Customer Service Department:

Phone: (800) 654-5433
Hours of Operation:
8:00am–5:00pm Central
Monday – Friday

Required Forms

If the claim is filed by a hospital:

  • Universal Billing (UB-04)

If the claim is filed by all other healthcare providers:

  • CMS-1500

Send To
United American Insurance Company
Attn: Non-Medicare Health Claims
PO Box 8080
McKinney, TX 75070-8080

Fax: (214) 544-5336
Email: pbcancerunitfax@globe.life

We are here for you!

You may contact Globe Life ESD by writing to the address below, or by calling or emailing a specific department.

Mailing Address

Toll-free Customer Service

Customer Service

Agent Contracting

File a Claim